Terms of Use
Introduction
This website is operated by Dinate Property Ltd. and Dinate Relocation Ltd., companies incorporated in England and Wales with registered numbers 16885373 and 16886072 respectively. Our registered office is at 1 Hawley Close, Hampton, TW12 3XX, England.
Certain services described on this website may be provided by either company depending on the nature of the engagement. Where applicable, the relevant service provider will be identified in correspondence or contractual documentation.
By accessing and using this website, you agree to comply with these Terms of Use.
Use of Website
The content of this website is provided for general information purposes only and may be updated or changed without notice.
Nothing on this website constitutes financial, legal, or property investment advice. Users should obtain independent professional advice before making any property-related decisions.
We make reasonable efforts to ensure the information on this website is accurate; however, we do not guarantee the accuracy, completeness, or suitability of the information provided.
Use of any information on this website is at your own risk.
Intellectual Property
All content on this website, including text, graphics, branding, layout, and images, is owned by or licensed to us and is protected by copyright and intellectual property laws. Reproduction or distribution without written permission is prohibited.
External Links
This website may include links to third-party websites for convenience. We are not responsible for the content, accuracy, or privacy practices of external websites.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from the use of this website or reliance on information provided on it.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising in connection with the website shall be subject to the jurisdiction of the courts of England and Wales.
Redress Scheme
Where services constitute lettings or property management activities, these services are provided by Dinate Relocation Ltd., which is a member of an approved UK Property Redress Scheme.
Other services described on this website, including property investment or property project activities, may be provided by Dinate Property Ltd., which does not carry out lettings agency work.
Privacy Policy
Introduction
Dinate Property Ltd. and Dinate Relocation Ltd. respect your privacy and are committed to protecting your personal data. This notice explains how we collect, use, and protect personal information when you use our website.
For the purposes of UK data protection law, Dinate Property Ltd. and Dinate Relocation Ltd. act as data controllers for personal data collected through this website.
Data Protection Law
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We May Collect
When you use our website, we may collect the following information:
-
name
-
email address
-
telephone number
-
enquiry details
-
postcode or property information
-
IP address and browser data
-
website usage information collected through cookies or analytics tools
How We Use Your Information
We use personal data to:
-
respond to enquiries or requests
-
provide information about our services
-
improve the website and user experience
-
maintain internal records
-
comply with legal or regulatory obligations
Where permitted, we may occasionally send relevant marketing communications. You may opt out at any time.
Data Sharing
We may share personal data with trusted third-party service providers where necessary to operate our business, including:
-
website hosting providers
-
IT and analytics providers
-
professional advisers
-
accounting or administrative systems
These parties process data only on our instructions and must keep it secure.
We may also disclose data where required by law.
Data Security
We take appropriate technical and organisational measures to protect personal data and prevent unauthorised access, disclosure, or misuse.
Data Retention
We retain personal data only for as long as necessary for the purposes described in this notice. Typical retention periods are:
-
enquiries – up to 12 months
-
client or business records – up to 6 years for legal and accounting purposes
Your Rights
Under UK GDPR, you have the right to:
-
access your personal data
-
request correction of inaccurate information
-
request deletion of your data
-
restrict or object to processing
-
request transfer of your data where applicable
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Cookies
Our website uses cookies and analytics tools to understand how visitors use the site and to improve performance. A cookie consent banner will appear when you first visit the site, allowing you to manage your cookie preferences.
Changes to this Notice
We may update these Terms or this Privacy Notice from time to time. Updates will be posted on this page.
Contact
If you have any questions about these terms or how your personal data is handled, please contact: